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Frequently Asked Questions

  • GLASH FAQ

GLASH is the natural way to get fantastically beautiful longer eyelashes & brows as our plant based serum combines the latest findings from the science and technology of cosmetics and medical research with highly effective ingredients manufactured directly from France.

It revitalizes eyelashes and stimulate eyelashes growth, making them longer, thicker and stronger.

Absolutely! Be sure to consult an optometrist for more information. Our  Serum is generally safe for those who use contacts, but as always, be sure to keep the serum out of your eye. It is meant to be applied on the skin along the upper lash line.

Apply serum every night directly to your lash line & brow line on clean, dry skin. One dip of the wand is enough serum for both eyes. Be sure to avoid touching your eyes / brows until the serum has dried.

*When you are satisfied with the results, continue to apply serum 2-3 times a week to maintain beautiful results

If you use our GLASH Serum faithfully, you could start to notice longer-looking lashes & brows between four to six weeks. Some people might start to notice a difference in as little as three weeks!HydraFacials are a miracle treatment for common skin concerns such as: acne, hyperpigmentation, fine lines, wrinkles dryness, redness, inflammation, age spots and can even general dullness. If you are looking to replenish the building blocks which lead to long-lasting, healthy-looking skin then a Hydrafacial could be exactly the ticket.

Please consult a physician before use if pregnant or nursing or have additional inquiries on personal product safety.Our serums has been clinically tested and meets the ASEAN cosmetics standards for safe usage

We take great care in ensuring our serum is made with high-quality natural ingredients. However, those with sensitive skin may experience slight irritation if they apply too much product, do not follow directions, or use it too frequently. If irritation occurs, discontinue use immediately.

Typically our lash serum contains 3ML of solution and it will last you between 2 – 3 months

  • Benefits / Ingredients

 

  • Infused with a blend of vitamins, peptides and extracts. Key ingredients like Biotin Peptide, Vitamin B5, Myristoyl Pentapeptide-17 & Green Tea Extract
  • Real results - up to 55% longer and 75% more voluminous looking lashes

    *Results may vary from person to person

  • Cruelty-free, Vegan, Paraben & fragrance free
  • Easy application - less than 5 seconds
  • Oil-Free. Safe with lash extensions and contact lens wearers
  • Terms & Conditions

Welcome to our T&C’s!  We know it can be boring reading through all this, but please read through our terms of service as it contains important details

This website is operated by GLASH SERUMS SG Throughout the site, the terms “we”, “us” and “our” refer to GLASH. GLASH offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
 
 

We don’t charge delivery cost for only Singapore Customers. It’s totally FREE to all destinations! How great!?

Ship worldwide? Yes! You heard right, GLASH ships worldwide.

Delivery time?

Our super hard working team aims to ship out your order within 24 hours (Mon-Fri, excluding public holiday). Delivery time varies depending on your destination.

REST OF THE WORLD
5-10 working days*

* Delivery times are indicative and deliveries might be subject to delays with the delivery company, especially during busy periods, like public holidays when delivery might take slightly longer than usual. We are really sorry if this happens to you, but please be nice to us and understand that this is out of our control and we do our best.

Customer has full responsibility to keep track of their order with the tracking number provided. Deliveries will be made to the shipping address provided by you at checkout and it is your sole responsibility to ensure that the address provided is complete and accurate. We are not responsible for delays, lost or damaged shipments or orders sent to incorrect or invalid addresses In the event that a product is lost in transit back to us, we will help as much as we reasonably and necessary can to trace the package. To arrange redelivery you will have to cover for all return and postage fees.

If requesting refund for a return due to invalid address, failed attempted deliveries or uncollected orders then the charge will be deducted from the refund. Note that we will do this independently of potential free delivery offers. We cannot offer free delivery twice.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.
 
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
  • Terms & Conditions (II)

You agree to indemnify, defend and hold harmless UK Lash and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 
 

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
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